What payment options are available at InstaForex?
You can top up your trading account via RBKMoney, Qiwi, MoneyBookers/Skrill, Neteller, Yandex.Money, Z-Payment, Visa cards, MasterCard cards, and bank transfers. You may also pay in cash in our offices. The same options are available for withdrawing money from your trading account.
Does the company charge any fees for depositing money to your account?
The company does not charge any fees for depositing money to your trading account. However, your transaction amount will be charged with a commission by a payment system or a bank which credits or debits your account.
How long does it take to top up a trading account?
Depositing via BKMoney, Z-Payment, OnPay is instant, while it takes Qiwi about 15 minutes to perform it. Yandex.Money needs about 3 hours; Visa and MasterCard cards, up to 24 hours according to the chosen payment method. Topping up via MoneyBookers/Skrill and Neteller also takes up to 24 hours. Depositing your account in cash in our offices takes 1-4 hours. A bank transfer lasts up to 4 days.
How long does it take to withdraw money from a trading account?
Withdrawal via QIWI, MoneyBookers/Skrill and other online payment system takes 1-7 hours. Taking money by bank transfer takes 2-4 days. Money can be withdrawn from your Visa card in 1-6 bank days.
What is the minimum withdrawal amount?
There are no limits to withdrawal. You can always request the withdrawal of any remaining amount on your trading account. The exception includes bank wire (minimum amount for withdrawal is 300$). For wallets, electronic payment systems and bank cards - minimum amount for withdrawal is 1 USD, including commission. Also please pay attention to the commission which a bank can charge for an operation: up to 30 US dollars.
What is the minimum deposit amount?
Minimum deposit is 1 US dollar.
What measures should I take in case I lost some information and became unable to use the same details for withdrawal as for deposit?
Which IP addresses do InstaForex Company’s trading servers have?
Clients of InstaForex Company have a great opportunity to choose any out of 10 suggested trading servers to work with.
When registering a live trading account with InstaForex, you get a chance to choose the server for your account. All available servers for the trading accounts opened with InstaForex are listed below:
server in the USA with the address InstaForex-USA.com or 188.8.131.52:443 can be used for trading account numbers from 10000 to 1000000;
server in the USA with the address InstaForex-USA2.com or 184.108.40.206:443 can be used for trading account numbers starting from 8000000;
server in Singapore with the address InstaForex-Singapore.com or 220.127.116.11:443 (18.104.22.168:443) can be used for trading account numbers starting from 7000000;
server in Netherlands with the address InstaForex-EUROPE.com or 22.214.171.124:443 can be used for trading account numbers starting from 5000000 to 6000000;
server in Hong Kong with the address InstaForex-HongKong.com or 126.96.36.199:443 can be used for trading account numbers from 1000000 to 2000000;
server in Great Britain with the address InstaForex-UK.com or 188.8.131.52:443 can be used for trading account numbers from 2000000 to 3000000;
server for cent accounts with the address InstaForex-Cent.com or 184.108.40.206:443 can be used for trading accounts with the number from 3000000 to 3500000;
server for cent accounts with the address InstaForex-Cent2.com or 220.127.116.11:443 can be used for trading accounts with the numbers from 3500000 to 4000000.
In the process of registering a demo account, specify one of the following servers:
server for contests that has an address InstaForex-Contest.com or 18.104.22.168:443 can be used for demo accounts with the numbers from 65000000;
server for other demo accounts has an address InstaForex-Demo.com or 22.214.171.124:443.
Why does InstaForex use 10000 lot instead of standard 100000 one?
InstaForex Company gives an opportunity to trade on Forex market using three types of account at once: Micro Forex, Mini Forex, Standard Forex. In order to make such a technology possible a non-standard 10000 lot was introduced, which makes the pip price equal $0.01 in a 0.01 lot trade, the minimum. It allows the $5,000-$10,000 trading account holders to control their risks effectively. At the same time, the 10,000 lot size makes the calculations of a pip price convenient.
Please have a look at the data below:
0.01 InstaForex lot deal = $0.01 pip price
0.1 InstaForex lot deal = $0.1 pip price
1 InstaForex lot deal = $1 pip price
10 InstaForex lot deal = $10 pip price
100 InstaForex lot deal = $100 pip price
1000 InstaForex lot deal = $1000 pip price
Easy calculations and the possibility to combine three levels of Forex trading in one trading account makes InstaForex lot an undeniable advantage of InstaForex trading conditions.
What does leverage mean?
Leverage is the ratio of a margin amount to the borrowed amount: 1:100, 1:200, 1:1000. 1:100 leverage means that, to open a trade, you should have 100 times less amount than the amount of a trade. In InstaForex Company you may choose the leverage from 1:1 to 1:1000.
Kodėl aš matau nevisus simbolius rinkos apžvalgoje?
Tai susiję su jūsų terminalo rašytiniu įsipareigojimu tų ar kitų porų kotiruočių gavimui. Pateikiamų kotiruočių sąrašo papildymui jums tebereikia paspausti dešininį pelės mygtuką rinkos apžvalgoje ir pasirinkti punktą „Rodyti visus simbolius“.
Ar spredai gali būti padidinti naujienų metu?
Bendrovė InstaForex niekada nedidina spredus naujienų metu. Kiekvienas prekybininkas gali būti įsitikinęs, kad prekybos sąlygos nepasikeis net „naujienų“ metu.
Ar galiu naudotis patarėjų paslaugomis? Ar yra kokie nors apribojimai?
Jokių apribojimų naudojantis patarėjų paslaugomis nėra.
Ar gali atsitikti taip, kad aš liksiu skolingas bendrovei?
Ne, negali. Jeigu po sandorio sąskaitoje susidaro minusas, bendrovė įsipareigoja atstatyti jį iki nulio.
Ar skiriasi prekyba Demo-sąskaita nuo prekybos realia prekybos sąskaita?
Skirtumų prekybos sąlygose ir prekybinių įrankių specifikacijose nenumatoma. Darbas demo-sąskaitose identiškas ir atkartoja darbo sąlygas realiomis sąskaitomis. Skirtumas yra tik tas, kad mokomoji sąskaita neleidžia papildyti arba nuimti pinigines lėšas.
Kam yra lygus minimalus depozitas?
Minimalus depozitas sudaro 1 dolerį, kas leis Jums atidaryti sandorį pagal kiekvieną instrumentą.
Kodėl EUR/GBP, EUR/CHF poros turi kintamus spredus?
Kintamas spredas – tai visuotinai priimtas instrumentas, naudojamas didžiausių tarptautinių brokerių. EUR/GBP ir EUR/CHF šiuo momentu yra vienintelės prekybinės InstaForex poros, kuriose yra naudojamas kintamas spredas. Vadinasi, kiekvieną dieną nuo 19:00 GMT+00 iki 08:00 GMT +00 spredas gali didėti iki 5 punktų. Spredas – tai brokerio atlyginimas už sandorį, nustatomą rinkos sąlygų, kuriose dirba bendrovė. Dėl spredų didinimų eilės pas InstaForex kontrahentus, EURGBP poros spredas buvo pervestas į kintamą būklę, tačiau dienos laiku (po 08:00 GMT+00) šios poros spredas vėl sudaro 3 punktus.
Prašom pateikti nuorodą kur galima gauti bonusus?
Susitarimas dėl bonuso panaudojimo
Prašom pateikti nuorodą kur galima gauti bonusus?
Susitarimas dėl bonuso panaudojimo
Ar yra micro- ir mini- sąskaitos?
Taip, egzistuoja, bet InstaForex bendrovėje tokia prekyba vykdoma micro ir mini lotais, t.y. pas mus jūs galite prekiauti pradedant nuo 0,01 loto, kas yra ekvivalentiška micro sąskaitai.
How can I change my leverage?
You can change your leverage in Client Cabinet. If for whatever reason you are not able to change it in Client Cabinet, send email to email@example.com or firstname.lastname@example.org with the following information: trading account number, phone password and leverage you want to have. Also you can contact the Customer Support Service via Live Chat, Yahoo, Skype, ICQ and write the same data.
Ar galiu atidaryti keletą sąskaitų vienu vardu?
Taip, galite. Atidaromų vienu vardu realių ir mokomųjų sąskaitų skaičius neribuojamas.
Ar galiu atidaryti keletą sąskaitų vienu vardu?
Taip, galite. Atidaromų vienu vardu realių ir mokomųjų sąskaitų skaičius neribuojamas.
Metatrader sistemoje aš galiu prekiauti maksimaliai 8 lotais?
Ne, galima rankiniu būdu įrašyti bet kokį lotų skaičių (iki 10000).
MetaTrader is a trading platform, which came as a breakthrough in online trading technologies in 2001. Since then, it has won favor with a lot of traders. For 14 years, MetaQuotes Software, a developer of the trading platform, has streamlined the trading software and made its operation flawless. Nowadays, the most popular versions of the trading platform are MetaTrader 4 and MetaTrader 5. There are notable differences between the fourth and fifth versions of the trading software in terms of a time of their release and the contents. Besides, the trading platforms differ in the ways how trading is managed. Let’s get more insights into important differences between these two popular trading platforms.
|№ п/п||Features for comparison||MetaTrader 4||MetaTrader 5|
|1||Download||Downloading is simple and does not take much time. A trader needs to fill in a server’s web address of a brokerage company, which is chosen to open a trading account.||Downloading is simple and does not take much time. A trader needs to fill in a server’s web address of a brokerage company, which is chosen to open a trading account.|
|2||Charts displayed||The number of charts which can be displayed in parallel is unlimited. Trading is available on a tick chart.||The number of charts which can be displayed in parallel is unlimited. Trading is available on a tick chart.|
|3||Number of time frames||9 time frames||21 time frames|
|4||Fundamental analysis to trade the news||The economic calendar is unavailable by default. However, extra plug-ins can be installed.||The trading platform contains the economic calendar, which includes market moving events, fundamental data, forecasts etc.|
|5||Technical indicators, graphic patterns, and analytic objects||30 technical indicators,|
|38 technical indicators,|
46 graphic patterns,
22 analytic objects
|6||Forex advisors||MetaTrader 4 editor|
Strategy Tester 4
These products are compatible only with the 4th version of a trading platform, created by the MQL4 language.
|MetaTrader 5 editor|
Strategy Tester 5
Strategy Tester Agent Manager 5
These advanced products are upgraded and compatible only with the 5th version of a trading platform. They are written by the MQL5 language. It is more complicated to develop Expert Advisors in Meta Trader 5.
|7||Types and number of orders||Market orders – 2|
Pending orders – 4
Stop orders - 2
|Market orders – 2|
Pending orders – 6
Stop orders - 2
|8||Levels||A trader can open any number of orders on the same trading instrument in the same direction, but they will be displayed on different charts. So a trader has to work with each order separately.||A trader can open any number of orders in the same direction. However, they will coincide on a chart and will be displayed as a single position.|
|9||Buying extra MQL products||Extra MQL products can be bought through the MQL web site (MQL4.com). The 4th version of a trading platform does not provide automatic access to this web portal.||Extra MQL products can be bought through a special sub-menu as part of an interface. So, traders do not have to visit the MQL web site.|
|10||Locking||A trader can lock opposite positions.||It is impossible to lock opposite positions.|
|11||Trading strategies (hedging, FIFO (First in, first out) etc.||Convenient trading conditions are ensured by permission to use all trading techniques and strategies.||Hedging is not allowed. FIFO is used by default.|
|12||Number of users||The number of brokers trading through the 4th version exceeds the number of those who prefer the 5th version.||A much fewer number of brokers offer their clients online trading services through MetaTrader 5.|
|13||Markets||Instruments traded on Forex, futures, options, securities etc.||Popular instruments traded on Forex, metals, shares.|
|15||Interface||Simple and user-friendly. The 4th version includes popular options like One Click Trading and Drag and Drop.||The interface has been streamlined. The layout has been notably updated. Popular options like One Click Trading and Drag and Drop are available in the 5th version. The search option has been added. Analytical content is provided in the Market overview window.|
|16||Client Area||All services of Client Cabinet are available to a trader.||Client Cabinet is unavailable for accounts on MetaTrader 5. A trader makes a deposit and withdraws money through a broker’s official web site.|
Kokį atlyginimą gaučiau, jei tapčiau partneriu?
Jūs gautumėte 1,5 punkto nuo kiekvieno sandorio. Tai yra standartinė schema priimta visame pasaulyje.
How can I refer customers?
After you open an affiliate account (which is also available for trading), you can refer customers by sending them your affiliate link. When they click the affiliate link and open a trading account, they are recorded as your referrals. You can also spread the information among your friends. Another way is to tell them your affiliate code (which your friend should enter when registering a trading account), or ask them to send an email with their full name, account number, and the number of your affiliate account to email@example.com. You can learn more about the affiliate programs of the company in a special section of our website.
Ar yra kokie nors apribojimai nuimant partnerio komisinius?
Jokių apribojimų nėra.
Ar yra dalyvavimo partnerystės programoje reikalavimai?
Jokių reikalavimų nėra. Jūs galite pritraukti naujus lankytojus kaip platinant informaciją tarp pažįstamų, taip ir dirbant bendrovės atstovu jūsų regione.
What is the PAMM contact information which I should enter after the registration with the PAMM system and what is it for?
This information will be available for your investment contractors. When you accept an investment request, this information becomes visible for you and vice versa. It establishes the communication between the system users as the company is only a technical intermediary giving the guarantee of money refund and trader's share calculation without interference in other issues between a trader and investor.
What account currency is required for registering with the PAMM system?
Only US dollar accounts can be registered with InstaForex PAMM system. If you do not have a US dollar account, you can open it online on the company's website.
I am a PAMM trader and I have accepted the investment request. What does the Waiting for Synchronization status mean?
The Waiting for Synchronization status means that your investment will be processed as soon as possible. All investment requests are processed once an hour.
I am a PAMM trader. Why did not my balance increase after I accepted a new investment?
After you click "Accept investment", the investment status changes to "Waiting for synchronization", which means that it is necessary to wait for a while until the investment reaches the account. In case there are other investments waiting for synchronization, they will be added to the account simultaneously.
Can you guarantee that a PAMM trader will not lose my money?
InstaForex PAMM system does not guarantee that the managing trader will take profit. It is meant for ensuring the technical coordination between traders and investors, which includes monitoring of PAMM accounts, money acceptance and refund. Therefore, the system guarantees your funds protection, so they will not be withdrawn by the PAMM trader. Moreover, the system ensures that you can withdraw your investment from the PAMM trader's account at a short notice within 30-60 minutes after requesting (depending on the synchronization).
Can a PAMM trader withdraw my invested funds?
InstaForex PAMM system protects investors against the risk of funds withdrawal by a PAMM trader. A PAMM trader can withdraw only his share of PAMM account not involved in trading.
Is it possible that a refund request of an investor can cause the stop out on a PAMM trader account?
If the investors share in the account is over 90% and there are a few of them or only one investor, then it is possible. But the PAMM system allows accepting investments from hundreds of PAMM traders and keep funds from hundreds of investors on one trading account, so the possibility of simultaneous withdrawal is very low and inversely proportionate to the number of investors.
Can I register an affiliate account with the PAMM system?
Yes, you can register an affiliate account with the PAMM system, but this service is available only for PAMM investors and PAMM partners.
Where can I see the current profit that I can withdraw from the PAMM trader account?
Choose PAMM system in Client Cabinet and click "My Investments". Please note that investor can withdraw only the TOTAL investment amount. If you plan to withdraw parts of the investment, you should invest different amounts to be able to withdraw them separately.
Is the SMS notification service about new investment requests free for a PAMM trader?
Yes, the service is free, but there is a limit of 10 SMS per 24 hours for one account.
Can a PAMM investor receive an affiliate commission from the PAMM trader registered with his affiliate account?
At present there are no restrictions on receiving affiliate commissions from PAMM accounts. Nevertheless, such affiliate accounts is subject to the basic rules of InstaForex affiliate program.
I am a PAMM trader, can I change a commission rate for my investors?
You set a commission rate at registering with the PAMM system. It can be changed at any time in PAMM Cabinet but will be effective only for new investments. Besides, you can create sets of conditions, so a PAMM investor can choose the conditions of investing in your PAMM account he likes best.
I am a PAMM investor, and I have sent an investment request to a PAMM trader. He has not accepted or declined it. What is the validity of the investment request, and when will the investment be credited back to my trading account?
If the PAMM trader is inactive during 72 hours after receiving an investment request, the investment will be refunded to your PAMM investor account automatically. You can also withdraw your investment if it has not been accepted by the trader.
Can I take my profit not withdrawing the investment?
Yes, you can. In order to receive part of the profit, request a rollover. This option is available in the Investments section of PAMM Cabinet. This option is active only for profitable investments. Both PAMM trader and PAMM investor can use the option.
What is rollover in InstaForex PAMM system?
Rollover is an option that allows taking profit not withdrawing the investment. When the rollover is activated, a PAMM investor and a PAMM trader receive their profit according to the profit allocation ratio.
Is it possible for a PAMM trader to deactivate the PAMM service (remove account from the monitoring list)?
In Client Cabinet you can activate the Remove Account from Monitoring function that deletes an account from monitoring. If you want to register in InstaForex PAMM system as a different user (for example, PAMM investor instead of PAMM trader, or vice versa), just open a new account. A client can register an unlimited number of accounts with InstaForex.
Can I invest a bonus in a PAMM trader account?
You can invest only the Welcome bonus 30% in a PAMM trader account.
Which personal data of a PAMM trader is available to a PAMM investor?
A PAMM investor can see the following information about the PAMM trader in Monitoring on default: account number, project name, ICQ and YM, and the name and email of a trader if he shows it. Additional information is available after investing.
Which personal data of a PAMM investor is available to a PAMM trader?
A PAMM trader sees the account number of the investor, his phone number and email registered in the PAMM system.
Can a PAMM trader account get a bonus?
Yes, a PAMM trader can get a bonus.
Can an account with a bonus be registered as PAMM trader account? And what is the destiny of the bonus?
An account with a bonus can be registered as PAMM trader account. The bonus will not be cancelled and will be recorded as PAMM trader's funds.
If an investor replenishes his account, receives bonus and then invests funds, will the bonus be cancelled?
The Welcome bonus shall not be cancelled. You are allowed to invest your bonus. Yet, if certain part of the bonus has been left on the account after the investment, this part shall be cancelled until the refund of the investment.
Where an investor can see the commission rate set by the trader?
In Monitoring. If his investment request was accepted, the trader commission rate will also available in the My Investments section of PAMM Cabinet.
When will the money deposited by an account holder be displayed on the PAMM accounts monitoring list?
On average, it will be seen in an hour on a chart and in 5-10 minutes on the monitoring list.
Does a partner receive an affiliate commission for trading of his client (who became a PAMM trader) with the invested funds?
Yes, according to the normal procedure.
How the loss is divided between the trader and investor? Proportionate to their shares participating in trading or in accordance with the profit allocation?
The loss is divided proportionate to the investor and trader shares in the account. Trader commission rate is not important in this case.
Is it possible that profitability statistics of a PAMM project displayed on the widget might not coincide with data in the PAMM monitoring list?
Different widgets are available to InstaForex clients. For example, there are widgets which display profitability statistics of PAMM projects in terms of balance and equity whereas the monitoring list with PAMM account statistics show only equity data.
How often is the information in widgets of PAMM projects updated?
Statistic data in widgets of PAMM projects is updated once an hour. Therefore, there is a small lag between the data displayed on the widget and the data on the monitoring list.
When will the funds withdrawn from the PAMM account become available for transfer within InstaWallet?
The funds withdrawn from the PAMM account will become available 12 hours after being credited to your account.
What is the ForexCopy system?
The ForexCopy system provides for copying deals of a trader in a real time mode and opening them automatically on the account of a follower. ForexCopy followers can adjust the number of trades, set the preferred ratio of lots and trading instruments to copy deals on from a certain ForexCopy trader.
Can I, as a ForexCopy follower, choose instruments and the ratio of lots for trades to copy to my account?
Yes, you can. You can copy all the trades or just trades on the instruments you chose.
When will a ForexCopy trader receive a commission for copying?
The commission is paid to a ForexCopy Trader in the following cases:
- When a subscription is cancelled by a ForexCopy Trader or ForexCopy Follower;
- When the rollover function is activated (meanwhile copying trades will continue on the account of a ForexCopy Follower without subscription cancelation);
- If ForexCopy Traders choose a daily commission, they will receive it every day at 11:30 p.m. (GMT+2).
Can I, being a ForexCopy follower, cancel a trade copied if I consider it potentially unprofitable?
You can close it in MetaTrader, but it is impossible to cancel it.
Is an application for subscription approved automatically or personally by a ForexCopy trader?
It is a ForexCopy trader who decides whether to approve applications for copying his trades automatically or manually. If the application is not approved within 72 hours, it is cancelled automatically.
How fast are trades copied within the ForexCopy system?
There might be a delay of 15 seconds maximum, but orders copied are always identical to those opened on the account of a ForexCopy trader.
Why is the list of currency pairs to choose from so small?
The list contains the most popular trading instruments only. If you select the All InstaForex Trading Instruments option, trades on all the instruments employed by a trader will be copied, including futures, stocks, and so on.
A ForexCopy trader changed the commission after I had subscribed to his deals. Shall I pay the initially set commission or the new one?
You will pay the commission you initially agreed to pay until the end of your subscription period. However, new followers of this ForexCopy trader will pay the newly set commission.
Will the order settings of a follower be changed if a trader modifies the order copied?
Yes, the order settings of a ForexCopy follower will be changed as well.
If a ForexCopy follower lacks money to pay the commission to a ForexCopy trader, does it mean that a trader will not get it at all?
In case a ForexCopy follower does not have sufficient funds to pay a ForexCopy trader the commission, all his funds will be debited from his account to cover the commission. If there is still a sum to be paid, it will be fixed by the system and debited as soon as a ForexCopy follower replenishes his account, no later than 72 hours after the subscription period expires.
Can I unsubscribe from the deals of a ForexCopy trader?
Yes, you can, provided you closed all his deals copied and currently open on your account.
Can a ForexCopy trader unsubscribe a ForexCopy follower from his deals?
Yes, a ForexCopy trader can unsubscribe a ForexCopy follower from his deals provided all the deals copied to the follower’s account are closed, and the commission paid by the follower is more than 0.
How a pending order is copied to a ForexCopy follower account?
The pending order is copied to the ForexCopy follower account when it is executed on the ForexCopy trader account.
Are there any requirements regarding the minimum balance the follower is supposed to have on his account before copying trades?
Yes, the follower is to have at least $10 (excluding bonus funds) on his account before he can start copying.
When is option trading available?
Option trading is available from 00:01 (GMT+02) Monday to 23:50 (GMT+02) Friday except for days off on Forex.
Are there any daily limits on buying options?
There are no limits on the number of options or total value of options per day.
Accounts in what currency are available for buying options?
Options trading is available for the accounts denominated in USD, EUR, RUB, US Cent, and EUR cent.
What are the minimum and maximum values of options?
The minimum and maximum option values are $1 and $1,000 for USD accounts, €1 and €1,000 for EUR accounts, RUB 30 and RUB 15,000 for the ruble-denominated accounts, respectively. For the cent-denominated accounts the minimum value is 100 cents; and the maximum value is 50,000 cents.
Where do the option prices come from?
The option price is the candlestick open price from the InstaForex-USA live account server.
Can I cancel the purchased option?
You can cancel the purchased option 3 minutes before its activation with 10% fee. You cannot cancel the option after it is activated.
What if the activation price is equal to the closing price?
If the activation price is equal to the closing price, the option is recorded as losing because the specified term has not become true.
What is an account verification? Am I entitled to trade on an unverified account?
Verification means identification of a client. It protects your trading account at recovering your password or other confidential data. According to the InstaForex Public Offer Agreement, verification of a trading account is optional. However, some InstaForex special offers are available only for verified accounts. Account verification procedure does not affect operating with your funds. You are welcome to verify your account at any time. To verify your trading account, please visit this page and send a scanned copy of any document, identifying your personality.
Where can I verify my account?
You can verify your account in Client Cabinet -> Account settings -> Verify account.
How long does it take to verify an account?
Account verification can take up to 72 working hours.
Is it necessary to verify an account?
In compliance with InstaForex Public Offer Agreement, verification of a live trading account is optional. Yet, some offers of the company are available only to verified account.
Are depositing and withdrawing available for unverified accounts?
Yes, except for the deposits/withdrawals made directly with/to a bank card. The highest level of verification is required for deposits and withdrawals made via the bank card.
What documents are required for account verification?
Any identifying documents are accepted. A passport (ID) or a driving licence are preferred though.
What is the minimum/maximum size of a scanned document copy is accepted for verification?
There is no minimum scanned document copy as such. But the document is to be of high quality, so that its data could be easily read. The maximum size is 2 MB.
I received a letter informing me that my document was not accepted for verification, what shall I do?
The document is not accepted for verification in the following cases: the scanned document copy is of low quality. You sent the document that is unsuitable for verification (no photo or your full name). The document you sent was already used for the first level of verification.
An error occurred when I was trying to upload the document, what shall I do?
If you get an error message and your document fails to be uploaded, please send detailed information about the error to firstname.lastname@example.org, specify the number of your account and attach the screenshots of the error page. You can also try to verify your account using another Internet browser.
What are the advantages of account verification?
If you passed all verifications steps, you can employ supplementary services offered by the company that are not available for unverified accounts.
I have already verified my account. Will this verification be valid for a new trading account?
If a new trading account is opened on the main website according to the standard registration procedure, documents for verification should be submitted again.
In case you open a new trading account via the cabinet of the verified account in the Account Management section, the verification will be done automatically.
Kiek galėsiu uždirbti, jeigu pradėsiu dirbti FOREX rinkoje su minimaliu depozitu?
Tai priklauso nuo Jūsų patirties. Prekybos valiutinėje rinkoje metu galimas kaip tikėtas pelnas, taip ir depozito praradimas, ko negalima pamiršti priimant prekybininkui sprendimus. Tik Jūs galite įvertinti Jūsų riziką ir Jūsų profesionalumą. Prekybos sąlygos InstaForex sukurtos tam, kad galima būtų lengvai praeiti kelią nuo pradedančiojo iki patyrusio prekybininko.
Kas yra palaikymo ir pasipriešinimo lygiai?
Palaikymo lygis – lygis žemiau dabartinio kurso, nuo kurio, spėjama, kursas gali pradėti kilti į viršų. Pasipriešinimo lygis - lygis aukščiau dabartinio kurso, nuo kurio, spėjama, kursas gali pradėti leistis.
Kas yra trailing-stop?
Kai Jūs nusistatote Trailing-Stop, pavyzdžiui, Х punktams, vyksta tokie veiksmai: terminalas nevykdo jokių veiksmų iki tol, kol pozicija “neįšeis” į pelną X punktais (Trailing-stop dydis). Po to terminalas išstato stop-loss X punktų atstumu nuo einamos kainos (šiuo atveju - nenuostolingumo lygyje). Gavęs kotiruotę, pagal kurią atstumas tarp einamos kainos ir išstatyto stop-loss‘o viršys X punktų, terminalas siunčia komandą pakeisti stop-orderį X punktų atstumu nuo einamos kainos. Todėl Jūsų stop-loss “prisitraukia” prie einamos kainos X punktų atstumu. Tokiu būdu, trailing-stop – tai tam tikras Stop-loss orderio valdymo algoritmas – „judėjimas paskui kainą į profitą“. Dėmesio! Trailing-stop veikia tik tada, kai Jūsų prekybos terminalas paleistas ir prijungtas prie interneto.
Kas yra profito arba kainos judėjimo "figūra"?
Profito (pelno) figūra dažnai vadinami 100 pelno punktų. Kainos judėjimo figūra vadinamas judėjimas 100pp. Taip pat figūromis vadinamos didelės kainos: pavyzdžiui, reiškinys “EURUSD praeina 17-tą figūrą” reiškia, kad kursas pakilo aukščiau žymės 1.1700.
Koks yra biržos darbo laikas?
Birža atsidaro sekmadienį 22:00 Grinvičo laikų (GMT +00) ir užsidaro penktadienį 22:00 (GMT +00)
How many trading servers does InstaForex Company use and what regions are they located in?
InstaForex trading system consists of 7 trading servers for live accounts and 1 trading server for demo accounts. Seven trading servers distribute the load by the system of intermediate data centers located all around the world. So the system of 7 servers allows every client to have solid and quick connection to the trading center. In case one of intermediate data centers is overloaded, client terminal automatically switches to less loaded data center.
InstaForex trading server in the U.S.A. has 5 data centers and intended for clients all over the world, particularly, from Europe, America and Russia. Powerful technical innovations and reliable data channels provided by one of the best American providers make InstaForex trading server in the U.S.A. popular among the clients from Europe and America.
InstaForex trading server in Singapore (126.96.36.199:443) has 2 data centers and is used by the company's clients from countries of Middle East and South Asia. Short-time access to the server makes it attractive for Asian clients, who appreciate the speed of trading. Two data centers maintained by the leading providers of the largest Asian financial center - Singapore - distribute the load on the trading server in order to guarantee ceaseless access.
Regardless of the residence, new InstaForex customers can choose one of seven trading servers of the company depending on their preferences. Every InstaForex trading server is a reliable tool for managing your investments through the Internet and the difference in server access time around the world does not exceed 0.2 second. Many clients open several accounts on different servers and get the opportunity to evaluate the quality of each server in practice.
Does InstaForex Company provide services of ECN broker?
InstaForex Company is an international online forex broker offering its customers a full range of universal instruments to trade on Forex, including the ECN services. Learn more about ECN activity on the special page of the company's website.